Frequently Asked Questions
Please read our FAQ before sending us a message.
What are the delivery charges for orders from the Online Shop?
Orders over £100 will receive free deliver. All orders under £100 will be charged £4.00 flat rate.
Which payment methods are accepted in the Online Shop?
We accept all major credit and debit cards as well as Pay Pal.
How long will delivery take?
Please allow up to 21 working days for delivery. If your order does not require personalisation then you should expect your order to arrive sooner. If you require personalisation such a small printing and embroidery then a third party embroiderer is required. Larger orders can take longer.
What exactly happens after ordering?
Once you have placed your order you will receive an order confirmation email. Your items will then be ordered directly with Joma Sport UK. Joma do not hold any stock in the U.K. it is all shipped directly to us from Spain. If your order is urgent please contact us directly.
Do I receive an invoice for my order?
If you would like to pay via invoice then please use the contact form to get in touch with your order details and request an invoice. Depending on the final cost of your order you may need to pay the invoice before your order is fulfilled. We do not offer customer credit.
Are there any special washing instructions?
Please follow the instructions given on the wash care label of each garment. If the garment has more than one colour we would recommend using a colour collecting sheet such as Dr. Beckmann Colour & Dirt Collector. These are handy sheets that can be put in with the wash load and will prevent colours from running into each other. If your garment has stains on such as grass or mud we would advice that the garments are soaked in a colour safe stain remover, please test an inconspicuous area of the garment firstly to ensure it is colour fast. If your garment includes printed personalisation then we would advise that you do not tumble dry the garment as the high heat can damage the transfers causing them to peel.
Send us an email
If you have a query or would like a quote for a large order get in touch.